Vetting a potential contractor is often a time-consuming process. That’s why homeowners usually look for accreditations; they’re a sign a contractor has passed the stringent standards set by independent organizations and third-party websites. Of the many websites and non-profit organizations that give certifications to contractors, two are widely trusted: Angie’s List and the Better Business Bureau® (BBB).
Harmony Home Improvement, one of the top home improvement contractors in the state, what these two accreditations mean for you as a customer below.
BBB Accreditation: A Mark of Integrity
One of the qualities homeowners look for in a contractor is integrity or, in more practical terms, their adherence to ethical business practices. A BBB rating, which ranges from an A+ to an F, can give them an idea on that quality.
To get an A-rating from the BBB, a contractor should, at all times, only post accurate advertising claims. They should also have a good track record of responding to customer complaints in a timely and appropriate manner. This means that with a BBB-accredited contractor, you can rest easy knowing that the residential roofing services offered by a contractor won’t have any misleading claims and that you’ll receive excellent customer service.
Ratings on Angie’s List: Real Reviews by Real People
It can be easy to game online reviews sites with hundreds of fraudulent positive reviews about a certain contractor. Angie’s List, one of the first business review sites in the country, doesn’t rely on anonymous reviews, making it harder for companies to manipulate the system. This means that all of the reviews on Angie’s List are genuine ones made by actual customers, allowing you to accurately gauge a contractor’s level of competence through their ratings.
Harmony Home Improvement is a contractor with an A+ rating from the BBB and an A rating on Angie’s List. In addition to general roofing services, we also offer exterior vinyl siding installation. To get a free estimate, call (860) 516-9103 or fill out this form. We serve homeowners in South Windsor, CT.